Franco Group‘s digital division, R. Franco Digital, took another step toward expanding its famous MGA-certified portfolio. The company partnered with Betsson Group, one of the most reliable operating groups in the industry.
The benefits for customers:
This isn’t the first time the leading operator from Spain signed a deal of significant importance for its business. During the recent period, the company agreed upon a partnership with many famous names across the whole of Europe, and this deal is the last one of the company’s successes.
R. Franco Digital will provide the Betsson Group customers with some of the titles that the players enjoy the most, such as Witches South, Vacuum Buster, and Cyborg 30L.
New slot games that are expected to be released during the next few months will also be included in Betsson’s offering.
Betsson is known because of its quality and unique slot offering. Its titles are the favorites among the audience across Europe and Latin America.
The company is also widely known for its fantastic customer service, which adds to its popularity.
The partnership with this reliable company will strengthen the position of R. Franco Digital in many regulated markets, helping in further spreading across Europe, Latin America, and other jurisdictions across the globe.
From recreational machine manufacturer to leading iGaming position:
R. Franco Group started its journey as a manufacturer of recreational machines, and it has over 50 years of experience in the field. In 2014, the company began to change its course and adjust to the new market expectations. That’s when its digital division was founded – and it rapidly expanded to various markets. Besides the leading position in the Spanish market, R. Franco Digital is present in many markets across Europe and Latin America.
Mario Benito, Online Sales Director of R. Franco Digital, said: “R. Franco Digital’s new partnership with Betsson is further proof of our growth strategy. We are delighted to have signed with such a prestigious partner who has a long and rich history in the iGaming industry.”
“We are confident that our slot content will continue to impress operators around the world and that this will mark another successful collaboration.”
Sarah Micallef, Head of Gaming Operations at Betsson Group, added: “We are delighted to add another fantastic portfolio to our world-class collection. R. Franco Digital is the ideal partner to keep our slot catalog fresh and exciting. We are confident that players will be impressed with this latest addition to our collection, with what is undoubtedly considered one of the favorite providers in Spain.”
Online casino customer service refers to the support provided by online casinos to assist players with any issues or questions they might have while using the platform. This service is essential for ensuring a smooth and positive gaming experience. It can help resolve problems related to accounts, payments, technical difficulties, game rules, or any other inquiries players may have.
Key Features of Online Casino Customer Service:
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24/7 Availability: Many online casinos offer round-the-clock customer support, ensuring players can get help at any time, no matter their time zone.
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Multiple Communication Channels: Customer service can be accessed through various channels, including:
- Live Chat: Instant messaging for quick resolutions.
- Email Support: For detailed queries or issues.
- Phone Support: Direct assistance for urgent matters.
- Help Center/FAQ: A section with common questions and answers for self-help.
