A prominent content provider to the iGaming industry, Pragmatic Play, announced that it has signed a strategic partnership with Forbes Casino in the Czech Republic. After the recent Brazilian expansion through the local operator, Aposta Certa, the latest agreement with the Czech operator will see the expanded provider’s footprint in the Czech market as well. At the same time, Forbes Casino will benefit from Pragmatic’s unique gaming library now available to a wider Czech player community.
Terms of partnership:
Under the terms of the partnership, Forbes Casino customers will be able to avail of 12 of the provider’s high-performing slot games. The fine selection of titles includes player favorite Sugar Rush™ and multi-award-winning blockbusters like Gates of Olympus™ and Wolf Gold™. With the latest content supply deal aggregated to the recent ones closed for the regulated Czeck market, a total of 50 of Pragmatic slot games are now certified and available with top-tier operators across the jurisdiction.
Building reputation:
The latest partnership between the leading iGaming provider and the recently established online brand, Forbes Casino, will help the vertical of Victoria Tip a.s., one of the most successful Czeck operators, to build its online reputation and keep pace with other prominent operators in the country. The deal will also contribute to Pragmatic’s growing presence across Europe and enable the company to reinforce its position as a leading iGaming content supplier in the Czech Republic.
Commenting on the partnership, Irina Cornides, Chief Operating Officer at Pragmatic Play, said: “Forbes Casino is built on a rich history of providing high-quality casino experiences to players in the Czech Republic, and we are honored to expand on that with the addition of Pragmatic Play titles to their online operation.”
Cornides added: ”With a strong commitment to our craft and dedication to responsible gambling, we are excited that even more players in this growing regulated market can now enjoy our globally popular games.”
Victorious partnership:
Petr Žemba, Project Manager at Forbes Casino, said: “When looking at collaborators for our online operations, we know brand reputation is of utmost importance to our users, partnering with such a well-established provider as Pragmatic Play is a victory in itself. We know our customers are going to love the titles that we’ve added which have already proved to be a big hit across the wider European market and beyond. We look forward to seeing where this deal can take us and the new heights we can reach on Forbes Casino.”
The deal secured a dozen of premium Pragmatic Play titles for the fast-growing Forbes Casino brand to support the expectations of both partners in the regulated Czech market.
Online casino customer service refers to the support provided by online casinos to assist players with any issues or questions they might have while using the platform. This service is essential for ensuring a smooth and positive gaming experience. It can help resolve problems related to accounts, payments, technical difficulties, game rules, or any other inquiries players may have.
Key Features of Online Casino Customer Service:
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24/7 Availability: Many online casinos offer round-the-clock customer support, ensuring players can get help at any time, no matter their time zone.
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Multiple Communication Channels: Customer service can be accessed through various channels, including:
- Live Chat: Instant messaging for quick resolutions.
- Email Support: For detailed queries or issues.
- Phone Support: Direct assistance for urgent matters.
- Help Center/FAQ: A section with common questions and answers for self-help.
