Award-winning i-Gaming aggregator and content provider, Relax Gaming, has signed a ”Powered By Relax” content deal with Smart Soft Gaming, an innovative Georgia-based games developer. The B2B partnership will make this i-Gaming software studio’s gaming portfolio available for Relax Gaming, while SmartSoft will benefit from the increased online coverage of its gaming products.
SmartSoft unique developments:
SmartSoft was founded in 2015 to quickly grow its developer reputation by creating highly popular and creative gaming content and top-quality promotional tools to render an outstanding player experience. The company’s offering includes a wide pallet of dynamic slot and casino games with unique designs and innovative features, such as player favorite JetX, appealing to worldwide players and driving their engagement to another level.
SmartSoft makes a difference in gaming development and acts as a certified software provider to licensed operators in Malta, Romania, Colombia, Italy, Croatia, Sweden, and the Netherlands. Its non-traditional and innovative approach helps the supplier keep a leading position in supplying premium i-Gaming content to prestigious casino operators and content providers, such as Relax Gaming.
Leading B2B providers:
Relax Gaming is established as one of the leading B2B providers in 2022. The company was recently awarded the Best Mobile Gaming Software Provider EGR Award, as well as Casino/Slot Developer of the Year at the SBC Awards, and Best Game Provider at the AskGamblers Awards. The brand provides more than 4,000 online casino games. Its unparalleled speed in placing games to market and technical excellence will help both the operator to extend its library and the developer expand its virtual footprint and reference by the latest Powered by Relax deal.
“With a strong reputation as a supplier of unique content, we’re delighted to add SmartSoft as the latest Powered By Relax partner. The company will help elevate our game portfolio, especially with the flagship game JetX which has proved to be a massive hit amongst players,” said Shelley Hannah, Director of Casino Products at Relax Gaming, and added:
Powered by Relax:
“The deal rounds up a fantastic year for our Powered By Relax program, which saw us draw up deals with numerous exciting new partners. Through a simple integration and reaching a larger captive audience, we’re able to provide high-quality games to players worldwide.”
Guram Gotsadze, CEO of SmartSoft, said: “We’re excited to announce our partnership with Relax Gaming, one of the leading players in the iGaming industry. This deal is a great opportunity to bring our exciting content to players all over the world, and we are looking forward to fruitful cooperation.”
Online casino customer service refers to the support provided by online casinos to assist players with any issues or questions they might have while using the platform. This service is essential for ensuring a smooth and positive gaming experience. It can help resolve problems related to accounts, payments, technical difficulties, game rules, or any other inquiries players may have.
Key Features of Online Casino Customer Service:
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24/7 Availability: Many online casinos offer round-the-clock customer support, ensuring players can get help at any time, no matter their time zone.
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Multiple Communication Channels: Customer service can be accessed through various channels, including:
- Live Chat: Instant messaging for quick resolutions.
- Email Support: For detailed queries or issues.
- Phone Support: Direct assistance for urgent matters.
- Help Center/FAQ: A section with common questions and answers for self-help.
